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Emails notifications

Told offers the capability to receive email notifications for each new answer received.

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The configuration is specific to your profile; each team member can have their own unique setup.

To configure this feature, navigate to the settings page within your source or access it directly here.

Several options are available:

  • Immediate Notification: Receive an email for each new survey response received from your source.
  • Maximum Every 2 Hours: Receive an email for each new response on your source's surveys. However, to prevent excessive notifications, if you receive multiple responses on the same survey within a 2-hour window, you will only receive one email.
  • Daily Summary Report: Receive a daily email report at 8 am (GMT) if new answers are available.
  • Weekly Summary Report: Receive a weekly email report every Monday at 8 am (GMT) if new answers are available.