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Emails notifications

Told offers the capability to receive email notifications for each new answer received.

To configure this feature, navigate to the settings page within your source or access it directly here.

Several options are available:

  • Immediate Notification: Receive an email for each new survey response received from your source.
  • Maximum Every 2 Hours: Receive an email for each new response on your source's surveys. However, to prevent excessive notifications, if you receive multiple responses on the same survey within a 2-hour window, you will only receive one email.
  • Daily Summary Report: Receive a daily email report at 8 am (GMT) if new answers are available.
  • Weekly Summary Report: Receive a weekly email report every Monday at 8 am (GMT) if new answers are available.