Multiple choice
The Multiple choice question lets respondents pick from a predefined list of answers. By default, only one answer can be selected — you can switch it to multi-select via the Multiple answers option.
"Give your audience different options to choose from." — UI description
This page documents the fields and options that are specific to the Multiple choice type. For the parts that are common to all question types (header, Question / Description / Add a media, Required toggle, Improve button, Duplicate / Delete), see Questions, Welcome and Thank you.
Answers
The Multiple choice editor shows a list of answer rows under the question content. Each row is one option the respondent can pick.
By default, two empty rows are shown: Answer A and Answer B. Each row contains:
- A drag handle on the left to reorder the answer
- A textbox to type the answer label
- A delete icon on the right to remove the answer
You must keep at least 2 answers — you can't delete an answer if it would leave you with fewer than 2.
Add an answer
Click the + Add an answer button at the bottom of the answer list to append a new empty row. New answers are labelled alphabetically: Answer C, Answer D, and so on.
Reorder answers
Drag a row up or down using the handle on the left to change the answer order shown to the respondent.
Add an "other" input choice
Next to the Add an answer button is an ○ Add "other" input choice toggle. When enabled, an extra "Other" option appears at the end of the answer list shown to the respondent, with a free-text input where they can type their own answer.
The Other option does not appear as an Answer X row in the editor — it's purely a runtime addition to the rendered survey.
Options menu
The header of the question has an Options dropdown with three toggles and two action buttons. The toggles all reveal a new section in the question editor when enabled.
Multiple answers
"Allow users to add multiple answers to this question."
When enabled, respondents can select more than one answer. The behaviour is otherwise the same — no minimum or maximum count is enforced.
Customise buttons
"Customise the text of the 'next' and 'previous' buttons"
When enabled, a Custom buttons section appears in the editor with two textboxes:
- Previous — the label of the previous button on the rendered question
- Next — the label of the next button
Leave them empty to use the survey's defaults.
Conditions (skip logic)
"Jump from a question to another based on user input."
When enabled, a Conditions section appears at the bottom of the editor. It lets you define branching rules based on the respondent's answer.
Structure of a rule
Each rule has three parts:
-
The answer is — the comparison operator. Three options:
- Equal to selected — the rule matches if the respondent picked exactly the same answers as the ones selected in the rule, no more and no less. (Example: rule =
[Pomme, Banane]→ matches only if the respondent ticked exactly Pomme and Banane.) - Not equal to selected — the rule matches if the respondent picked none of the selected answers. (Example: rule =
[Pomme, Banane]→ matches if the respondent ticked Cerise alone, but not if they ticked Pomme + Cerise.) - Any of these selected (default) — the rule matches if at least one of the answers picked by the respondent is in the rule's selection. (Example: rule =
[Pomme, Banane]→ matches if the respondent ticked Pomme, or Banane, or both, or Pomme + Cerise.)
- Equal to selected — the rule matches if the respondent picked exactly the same answers as the ones selected in the rule, no more and no less. (Example: rule =
-
Answers — the list of all answer options for this question. Click on each answer to include it in the rule. Selected answers are shown with a blue checkmark.
-
Jump to — where to send the respondent if the rule matches. The dropdown shows:
- All other questions in the survey
- Thank you message
- An external link (under "Other options") — leaves the survey
- Close the widget (under "Other options") — abandons the survey
Multiple rules
Click the Add condition button below a rule to add another IF rule. Rules are evaluated in order.
Otherwise
The Otherwise block at the bottom defines what happens when none of the rules match. Its only field is a Jump to dropdown with the same options as the per-rule one. Defaults to "Jump to the next question".
Deleting a rule
Each rule has a small trash icon in the top-right corner. Click it to remove that rule.
Duplicate question
Creates an exact copy of the question (including its answers, options, and conditions) and inserts it right after the current one.
Delete question
Permanently removes the question from the survey. There's no confirmation dialog at the time of writing — be careful.
Related pages
- Questions, Welcome and Thank you — the generic question editor
- Create a website survey