User information
The User information question lets you collect contact and personal information from your respondents (name, email, phone, company info, social media URLs, etc.). It comes with a mandatory data policy consent step to comply with privacy regulations like GDPR.
This page documents the fields and options that are specific to the User information type. For the parts that are common to all question types, see Questions, Welcome and Thank you.
This question type does not have a Required toggle.
The editor is split into two numbered sections: Confidentiality and User information.
1. Confidentiality
"Ask your audience for their consent to share their contact information with you."
The first section is about getting consent from your respondents to collect their data. It contains a single field:
- Paste a link to your data policy — a textbox where you paste the URL of your privacy policy / data policy
A warning callout reminds you that this step is mandatory:
"Asking for data consent is mandatory. Make sure to share the correct information about your data policy so that your audience feels reassured and safe."
2. User information
"Gather key information about your audience."
This section is the actual question content:
- Question — a custom title (textbox: "Type a custom title...")
- Description — optional extra details
- Add a media — image or video
Add user info inputs
Below the description, an "Add user info inputs" label and an + Add input button. Click it to open a menu where you can pick the type of input to add. You can add as many inputs as needed.
The available input types are organised in 3 categories:
| Category | Inputs |
|---|---|
| Text | Personal info, Company info, Other info |
| Contact | Email, Phone number, Social media URL |
| Link | Website, Link |
Each input you add becomes a separate field in the form rendered to the respondent.
Options menu
The header Options dropdown contains:
| Option | Description |
|---|---|
| Customise buttons | Customise the next and previous buttons text |
| Conditions | Skip logic |
| Delete question (red) | Permanently remove the question |
Unlike most other question types, User information has no Duplicate question option. This is because a survey can only have one User information question — duplicating it wouldn't make sense.